Thank you for shopping at MAK India Limited. We value your satisfaction and strive to provide the best possible service to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7 Business days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping times may vary based on your location and chosen shipping method. Generally, you can expect to receive your exchanged item within 5 business days after it has been shipped
Exchanges
Once your exchange request is approved, we will process and dispatch the replacement item within 5 business days. Delivery times may vary based on your location and shipping method. Typically, you can expect your exchanged item to arrive within 5 business days after dispatch.
If you have any questions or need further assistance, feel free to contact our support team.
Let me know if you’d like to customize this further with specific timeframes!
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions on how to return your item to us, contact us.
Policy Updates
We reserve the right to update this return policy at any time. We encourage you to review this page periodically for any changes.